A Harvard – Stanford study concluded that one’s success (particularly in the workplace) is based on 85% social skills and less than 15% technical skills…
Personal skills help you forge good business relationships and knowing how to behave in a wide variety of professional settings provides you with important tools to build those connections. Business meals are an important opportunity to build them, and having confidence in your deportment is key to navigating the meal and representing your company well. Having good dining etiquette is also an important life skill that translates into overall confidence.
Individual or group course ensure you achieve the attention and detailed instruction required to fine tune and master Business Etiquette. Instruction takes place in-person at either Proper Way Academy location or the client’s office. The amount of time needed is determined after a thorough needs assessment is conducted with the client. Below you will find a list of topics to choose from.
Importance of Making a Great First Impression and how our Body Language, Correct Posture and Good Listening Skills play a big role in it
Rules of Introduction
Importance of Eye Contact and How to Shake Hands
Appropriate Time to Stand to Show Respect in Many Situations
Professional Dressing (Corporate, Business Professional, Business Casual, Casual) and What to Avoid
Etiquette of Business Cards
Meeting at a Restaurant to Discuss Business: Breakfast, Lunch, and Dinner.
Difference in How and When to Start Talking Business and What to Take into Consideration When Choosing a Restaurant; RSVP; Approaching the Table; Choosing the Table Location and Where to Sit (As a Host and a Guest); Ordering, Handbags and Briefcases
How to be a Good Host or Guest
How and When to Order Wine and/or your Meal from the Menu
When to Start Eating in a Business Situation
Conversation: Appropriate Topics and Those to Avoid
Handling Accidents
Toast and Speeches
Paying and Tipping
How to Navigate a Formal Table Setting and Identify Items and Use at the Table; Proper Use of Utensils; How to Hold and Identify Glassware; Proper Use of the Napkin; Bread and Butter plate; How to Pass Items at the Table; Handling Unwanted Food; Body Language at the Table; Different Dining Styles (American and Continental) and Resting and Close-out Positions for Each
Gendered Manners Such as Holding Chairs, Elevator Rules, Opening Doors and Appropriate Thank-yous
Corporate Gift Giving
Business and Corporate Events
Approaching and Connecting with other People at a Cocktail Party
Personal Appearance, Proper Attire and What to do with Personal Items (bags, purses, briefs)
Eating and Drinking: Consumption of Alcohol; When to Eat in a Networking Event; Position of the Plate, Glass, and Napkin; Foods to Avoid
Office Parties
Socializing Outside of Work and Business Entertaining at Home
Doing Business in Another Country: Customs and Culture, Business Cards, Body Language, Greetings (Handshakes, Kisses, Hugs, Bowing), Dining and Drinking, Gifts, etc.
Please call or send an email to info@properwayacademy.com for more information.